The TRA has fixed the Interim License annual fees for Data Service Providers (DSP) by LBP/30,000,000/ and for Internet Service Providers (ISP) LBP/7,500,000/ These fees are subject to increase or decrease by decision of the TRA as it will be provided in the License and in accordance with the relevant Telecommunications Legislation. ���p�$�p���js4���?�_����˖Z�����^��� The TRA will carefully review the telecommunications service provider’s response to the dispute and, if the TRA is not satisfied with this response, the TRA will provide further instructions to the telecommunications service provider. A few months ago, I submitted a complaint with the TRA (Telecommunications Regulatory Authority), and last week they called me on the phone to resolve that complaint. Thank you. Our knowledge, experience, and expertise are now available on the go. In the UAE in general company may be registered with one of over 50+ authorities. First and foremost, you might wonder what Tasheel is and its function. �������g�i*���N38tR���{?O�"{9���G Report Fraud You can send your Fraud Report to SAI by using this form. Download the ALHOSN UAE contact-tracing app; Maintain physical distance; stay 2 meters (6 feet) away from others; Wash your hands regularly for at least 20 seconds and sanitise them often; Wear masks and gloves when stepping out; Wear masks and gloves inside your homes if you are ill or are taking care of a sick person 54 0 obj <>stream On 31 July 2017, Qatar requested consultations with the United Arab Emirates with respect to measures relating to trade in goods, trade in services and trade-related aspects of intellectual property rights from Qatar. The hack fest in its second edition will be organized during the Innovation Month, February 2019, in all emirates. Fill-in application for and entre the dispute number provided by the service provider (if available) and attach any required documents. It is important to note that the TRA will reject disputes which it considers to be incomplete, frivolous, capricious or simply designed to damage the interests and reputation of the telecommunications service provider. It is the official and unified gateway for submitting complaints of the UAE Federal Government, and customers can submit complaints, suggestions, or Compliments through this gate and can follow the its status electronically. Please choose one of the following options below: Notarial services and document certification, Resolving complaints relating to Telecoms in the UAE. Basically, Tasheel is a government partner that handles UAE labour processes and they are also an expert in establishing businesses. Whether you have a query, suggestion or want to talk to us about our products and services, we are here for you. provide IOT services in the UAE a valid authorization issued by TRA is required. Under the TRA’s Regulations, the TRA has a broad range of powers and scope to provide suitable remedies for consumers. The person submitting the dispute must provide the following information and documents to the TRA: The TRA will assess the dispute and if it considers the submission to be complete and appropriate, the TRA will correspond directly with the relevant telecommunications service provider on behalf of the consumer. hޤW�o�8�W��Պ�۱��/N�nU��J�)xiN@P�յ���8 During the first phase, which runs from 13 July to 5 August, the … In this article, we outline the procedure for the making, processing and resolving of a consumer dispute in regard to a UAE licensed telecom service provider. On 24 January 2018, the United Arab Emirates requested consultations with Pakistan concerning Pakistan's anti-dumping measures on imports of biaxially oriented polypropylene film from the United Arab Emirates. Complaint by Qatar. Kindly accept the disclaimer to proceed to a live chat. A complaint to the Central Bank can be registered in several ways. Book an appointment with us, or search the directory to find the right lawyer for you directly through the app. Q 2. Complaint by the United Arab Emirates. ��r%��G�@/�j-*�Z�K GITEX 2020 Dubai: Around 1 million Emiratis and residents have registered for UAEPass, TRA says. If the consumer is not satisfied with the outcome, the TRA may reopen the case and submit further instructions to the telecommunications service provider. Telecommunications Regulatory Authority (TRA) of UAE rolled out a set of new rules and regulations (anti-spam policy) related to SMS messaging from 3rd November 2020. Often these consumers are not sure of the process for making such a complaint. The UAE Telecommunications Regulatory Authority (TRA) was established in 2003 to regulate the Information Communications and Telecommunications (ICT) sector in the United Arab Emirates (UAE) and to ensure sustainability, competitiveness and transparency among the service providers, customers and shareholders.The TRA is a regulatory body with more than 1000 employees, it oversees … h�bbd``b`Z$�� �V��@���b)9� Top du official to deal with customer complaints UAE telco du is giving customers the opportunity to take their grievance to the top by opening up access to its chief commercial officer. The operator shall answer the inquiries or handle the complaint. البوابة الإلكترونية لخدمات الهيئة العامة لقطاع تنظيم الاتصالات Discover tailored solutions to meet your contract needs – whether you need assistance assessing your current situation and obtaining the right GSA Schedule, or ensuring your awarded GSA Schedule Contract is up-to-date and compliant. The UAE TRA application provides the main services in an interactive manner in order to ease the life of TRA customers. TRA is committed to develop the telecommunications sector in the Sultanate by regulating and maintaining the telecom services, promoting the interest of telecommunications services providers and beneficiaries, and ensuring that consumers receive internat… However, if the person in charge thinks a complaint should be filed, he shall guide the solicitor to the process of filing a complaint. Filing your complaint. Initial DU complaints should be directed to their team directly. The Telecommunications Regulatory Authority (“TRA”) is the UAE’s federal regulatory body for the telecommunications industry. Channel: Clarifications: UAE Federal Feedback Gate National Customer Relationship Management (NCRM). Thank you for your interest in working with Al Tamimi & Company. %PDF-1.5 %���� The UAE TRA application provides the main services in an interactive manner in order to ease the life of TRA customers. The refund will be carried out in two phases. Complaint by Qatar. Qatar claimed that the measures appear to be inconsistent with: TRA will study the dispute and contact you. It is the official and unified gateway for submitting complaints of the UAE Federal Government, and customers can submit complaints, suggestions, or Compliments through this gate and can follow the its status electronically. The telecom operator, which competes with Etisalat in the UAE, said the move was part of its efforts to improve customer care. Please click here to view our latest job openings. ‎The UAE TRA application provides the main services in an interactive manner in order to ease the life of TRA customers. In case he fails, the caller will be forwarded to the Department of Complaint and Advise to process the complaint or answer the inquiry. The take away point is that, when considering filing a complaint, it is important to remember that your telecommunications service provider should be the first point of contact. The Telecommunications Regulatory Authority (“TRA”) is the UAE’s federal regulatory body for the telecommunications industry. A. Al Tamimi & Company’s Technology, Media & Telecommunications team regularly advises on telecommunications related issues including consumer complaints and disputes relating to telecommunication services. 14 0 obj <> endobj The TRA’s Consumer Protection Regulations (“TRA’s Regulations”), which were amended in January 2017, set out the process for consumer complaints and disputes. Department of Economic Development (DED) in each emirate deals with consumer rights issues. ˷RX�M8��,ȮB�g���J�5��$��!�Yf��!�� _����a�4+qj)#L��k%��� 2RrW�U0J�����?��Lz��A���l����5��. Consumers can file complaints 24x7 in Dubai Staff Reporter /Dubai reporters@khaleejtimes.com Filed on April 11, 2018 | Last updated on April 11, 2018 at 08.22 am endstream endobj 15 0 obj <> endobj 16 0 obj <> endobj 17 0 obj <>stream The Federal Law No. You can find contact details for Etisalat above.. ComplaintsBoard.com is an independent complaint resolution platform that has been … �S��Y�����fO~���� 1�R�'�0.Jd�r��ͣH�Qf�~#-�Bivc���.&��m��l�B���x>m�~�� ¯�0뜥��`��5���;��M�+���� �� /X+�и The first point for filing a complaint is with your licensed telecommunications service provider itself. At any stage during the course of the handling of a consumer dispute by the TRA or at the conclusion of the TRA’s handling of the consumer dispute, the TRA may direct the telecommunications service provider to undertake any remedy it considers to be reasonable and appropriate. Telecommunications service providers are legally required, under the TRA’s Regulations, to maintain procedures to handle consumer complaints and to provide consumers with information regarding the complaint process. Toll Free : 800 12 International Calls: +971 4 7774049 Fax: +971 2 777 2229; Email : info@tra.gov.ae Customer Happiness Center working hours: 7:30 AM - 2:30 PM In the event that the telecommunications service provider fails to resolve the matter to the consumer’s satisfaction, the matter can be escalated through the TRA’s Consumer Dispute procedure. All TRA regulations are issued after a public consultation process. If you have submitted a complaint to your service provider and feel that the solution is unsatisfactory, you may complete the below form and send to: Call Center: 800 000 00 Fax: +968 24 222 000 E-mail: consumer@tra.gov.om TRA Building Location: TRA Building If your telecommunications service provider is unable to resolve the issue then the matter may be escalated to the TRA. UAE participates in ARABOSAI Governing Board meeting in Morocco 20 fiscal criminal cases referred to the public prosecution service Claims amounting to one billion dirham SAI discloses a case of corruption of 5.5 Million �X������| ��$�V �] SB�/H�I����a.H������{o ��D The TRA will advise the telecommunications service provider of the dispute and the telecommunications service provider is required to respond to the TRA within three business days. Welcome to The Telecom Consumers Complaint Monitoring System (TCCMS) TRAI has taken several measures to protect the interests of consumers of telecom services. هذا الرابط سوف يقوم بتوجيهك إلى موقع خارجي. Browser Compatibility: IE 10+ - Firefox 10+, Google Chrome 5+, Safari 1+, Opera 12+ المواقع الخارجية قد يكون لها سياسات مختلفة للمحتوى والخصوصية من موقع هيئة تنظيم الاتصالات %%EOF To view issued and published regulations, click on the links below: Ultimately, quality of service is high on the agenda and the TRA is taking a much more active role in bringing telecommunications service providers together and finding solutions for consumers with a view to increasing consumer satisfaction. Their five-year term of office is both non-renewable and non-extendable. Website is last updated: October 22, 2020 09:57:04 Site is best viewed in a 1280x1024 screen resolution. No warranty is made as to the accuracy or completeness of the information provided via this service and no liability is accepted by Al Tamimi & Company Limited, its affiliates, partners or employees for any loss arising as a result of reliance upon the information provided. We will connect you to one of our agents now. This comes in line with the UAE direction towards Smart Government. In case he fails, the caller will be forwarded to the Department of Complaint and Advise to process the complaint or answer the inquiry. You can find contact details for DU above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. 30/2002. Despite this, the TRA’s Regulations provide that the TRA does have the discretion to accept any consumer dispute at any time. In accordance with the Department’s procedures, the Respondent has a right to file a grievance against a decision to impose disciplinary action against him/her within one month from the date of the decision. The Trade Agreements Act refers to a law requiring the U.S. government purchase only “U.S.-made or designated country end products.” Companies and contractors are considered TAA-compliant if they follow TAA guidelines. Review of the Telecom provider’s response. Following consultation, dispute resolution regulation is expected to be issued soon by the TRA. v��!��`O��Z l������8JE4lŀɷo��.�l���?r�r2r��ҋ��jX�N\ 9J^N\���F#�� 0�}��W� q��(m�(h�U(c�5(^ٵ(Y��.K�C_����%������'������%,9��\����?�s?e��H�ߑ��"�й!�{������L�����NJ�u9����^>���X�i?^_�d�T���羜�#��"��砗���y��`��dPI�5�0y/����U���t5;-�� ������^��uvs�eC&�E���M�e�C�P Press Release - 08-Apr-2019 uae TRA opens registration for UAE Hackathon 2019 Data for Happiness and Wellbeing. Emirates Authority for Standardization and Metrology (ESMA) is a key federal entity that provides safety and quality measures for products. Following consultation, dispute resolution regulation is expected to be issued soon by the TRA. - All other complaints shall be redressed within ten days from the date of registration of complaint. Please fill the below form to submit your Fraud Report or Click here to download and send to reportfraud@saiuae.gov.ae Please read the following Terms &Conditions, before submitting your … H�t�A��0����9��8��zܮZmO��[�&qk������m�FU+�d���|6��/�s�;�T��O���� N������v�v��'}��hW��}� The UAE Telecommunications Regulatory Authority (TRA) was established in 2003 to regulate the Information Communications and Telecommunications (ICT) sector in the United Arab Emirates (UAE) and to ensure sustainability, competitiveness and transparency among the service providers, customers and shareholders.The TRA is a regulatory body with more than … `Z�~�:���;�ҫ��M���E����O{�T��7p��H�b�:$�܍�s��{җ��ŠZ ������l�\�| ^����UD�ud8��g\�7W�⑁ڑ�C@��&zY/Nw����oF�������`�*�����@��l����7��mlY�T�eQC��d�sr��'��2^��f`"�� �U�1'�⓺~͸��MS�-��F���0p��D;�m����"��~G��n�0�>��#�Y�x�ӽ�˨�~D�N~�$:��+d�*����l�8:�]ȕ�6����Ll[e��{����,�z��&nB���,�U`��bR},-ՉV0i��Z�C(I&�l��H���м�lڇ�Vi�m��b���X�y���5ް^ݐ�8�[���o��o �3�� List of Services as follows:-- Complaint against service provider - Inquiry and Suggestions to TRA - Request to block a website - Request to block SMS spammers The authorized Dealer shall make a list of all received complaints as well as investigation in complaints. This comes in line with the UAE direction towards Smart Government. Therefore, in cases where the offender is facing extradition to the UAE from those countries which have signed and ratified the International Covenant on Civil and Political Rights, the wanted person cannot challenge the extradition on the basis of Article 11 of the Covenant which prohibits the imprisonment of a civil debtor. Our Board is composed of a full-time Chairman and four full-time Board Members. TRA … The TRA will set a deadline for the telecommunications service provider to investigate and respond to the dispute. Under the TRA’s Regulations, the TRA has the authority to resolve disputes and order any remedies accordingly. �[ ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with DU Customer Service. The UAE's judicial system is derived from the civil law system and Sharia law.The court system consists of civil courts and Sharia courts. People can call on their hotline 600522225 for complaints or queries. البوابة الإلكترونية لخدمات الهيئة العامة لقطاع تنظيم الاتصالات The TRA will conduct an initial assessment of the dispute, particularly with a view to verifying that the dispute is genuine and the submission is complete. Lahore, 11 July 2020: The tickets refund process of the 10 HBL Pakistan Super League matches which were abandoned due to rain, played behind closed doors or rescheduled due to Covid-19 will commence on Monday, 13 July, it was announced today. As per the Telecom Consumers Protection and Redressal of Grievances Regulations, 2007, in case a consumer has a complaint, the first step is to register the complaint at the toll free Call Centre number of the service provider and obtain a docket number, confirming registration of the complaint. The Telecommunications Regulatory Authority (TRA) was established in 2002, to liberalize and promote the telecommunications services in the Sultanate under the Telecommunications Act which was issued under the Royal Decree No. This involves important and mandatory process, especially when it comes to sending Promotional/Marketing SMS (Bulk SMS). If successfully handled, the complaint shall be closed before recording it. The TRA took to Twitter to remind residents that they can file a complaint against Etisalat or du by calling the toll free number 80012. Where possible, telecommunications service providers are supposed to resolve a consumer complaint at the point of first contact, so a consumer who is dissatisfied with the telecommunications services that have been provided, should in the first instance, raise the matter directly with the relevant telecommunications service provider in accordance with its Consumer Complaints procedure. an official complaint with them and allow them (15) days to resolve your complaint. Purpose. Contact Us We are always available for you at your convenience. Associate - To learn more about our services and get the latest legal insights from across the Middle East and North Africa region, click on the link below. TRA announces new rules for UAE phone users: Now closing a phone plan or contract early is cheaper ... the Telecommunications Regulatory Authority (TRA) said in a statement. The TRA will submit a copy of the dispute to the telecommunications service provider, together with any instructions or questions that the TRA may choose to raise. Complaints, if any, received in TRAI are forwarded to the service providers. The TRA’s Consumer Dispute Procedure is an efficient and clear-cut process that can be a great relief for consumers in situations where they are unable to resolve disputes directly with their telecommunications service provider. endstream endobj startxref Telecommunications Regulatory Authority Dubai UAE e-Services Portal. Service centre to provide “proper communication” between public and TRA | Operators, Support, Telecoms, Complaint, Telecommunications Regulatory Authority - UAE, The UAE… The Dubai Police has announced that 86 people were arrested this year on charges of phishing, Emarat Al Youm, an Arabic daily, reported on Thursday. United Arab Emirates University, P.O. Discover tailored solutions to meet your contract needs – whether you need assistance assessing your current situation and obtaining the right GSA Schedule, or ensuring your awarded GSA Schedule Contract is up-to-date and compliant. Once the TRA is satisfied with the response and actions to be taken by the telecommunications service provider, the TRA will inform the consumer of the outcome and if the consumer is satisfied, the case will be closed. endstream endobj 18 0 obj <>stream List of Services as follows:- - Complaint against service provider - Inquiry and Suggestions to TRA - Request… As a result, efficient dispute resolution forms a key element of the TRA’s strategy. This regulation will contain comprehensive guidelines for the dispute and appeal process to ensure all service providers receive fair and non-discriminatory treatment. We are proud to announce the launch of My Tamimi App, a convenient new tool for anyone with an interest in the legal sector, from law students to General Counsel. Press Release - 19-Jan-2019 telecommunications UAE mobile phone revenues drop as subscribers rise This comes in line with the UAE direction towards Smart Government. Channel: Clarifications: UAE Federal Feedback Gate National Customer Relationship Management (NCRM). �`za���m�[c��J` 6׈� The TRA will generally handle consumer disputes only after the complaint has been handled by the relevant telecom provider and within a three month period of the last handling by that telecoms provider. We have responsibility for the regulation of the teaching profession, including misconduct hearings and the maintenance of the database of qualified teachers. Alreem Island, Sky Tower, 38th floors- Abu Dhabi Dubai Healthcare City, Al Jalila Foundation - Building 12, floors 5-6 United Arab Emirates Email info@fahr.gov.ae Amna Qureshi The TRA’s Regulations also require that during the course of the procedure, the TRA will use its best endeavours to keep consumers informed about the status of their complaints. This involves important and mandatory process, especially when it comes to sending Promotional/Marketing SMS (Bulk SMS). Excuse my English as it is not my first language (UAE National). Technology, Media & Telecommunications. Issuing appropriate regulations forms a major pillar of the TRA’s legal mandate to organize and develop the telecommunications market in Lebanon to promote fair competition and ensure a healthy environment. Complaints relating to fault or disruption of service or disconnection of service shall be redressed within three days from the date of registration of complaint. For any clarification/feedback consumer can contact Sr. Research Officer (Consumer Affairs) at e-mail daca[at]trai[dot]gov[dot]in. Share it to Urdu speakers.. #yourhappinessourhappiness Thank you for your inquiry. The telecommunications service provider shall use its best endeavours to close the dispute by the set deadline, however it can make a written request for an extension if required. 33 0 obj <>/Filter/FlateDecode/ID[<597D421C163D709EC0D2A4A9185CFC4B><423AD0F33C35574CAD21DA06ECA8F31C>]/Index[14 41]/Info 13 0 R/Length 94/Prev 72571/Root 15 0 R/Size 55/Type/XRef/W[1 2 1]>>stream However, the TRA will generally only handle subscriber complaints after the complaint has been submitted to the service provider and if the matter has not been satisfactorily resolved by the service provider's own customer complaints procedure (Article 15.11.1 of … As such, one of the reasons why no links are provided, is that it would take the whole page to do it. Initial Etisalat complaints should be directed to their team directly. The TRA’s Consumer Protection Regulations (“TRA’s Regulations”), which were amended in January 2017, set out the process for consumer complaints and disputes. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Etisalat Customer Service. Qatar claimed that the measures appear to be inconsistent with: Click on Start Service and then log in using your credential or create a new account. Ministry of Economy is in charge of consumer protection. Abu Dhabi P.O.Box: 26662 Abu Dhabi, United Arab Emirates. Please click here leave a message and we will get back to you shortly. A complaint to the Central Bank can be registered in several ways. written authorisation or power of attorney, if the person submitting the complaint is not the consumer/ account holder. Telecommunications Regulatory Authority (TRA) of UAE rolled out a set of new rules and regulations (anti-spam policy) related to SMS messaging from 3rd November 2020. Filing your complaint. Pre-registering of workers Complaints: The solicitor (a national employee or organization) shall contact the Call Center of MOHRE. Reader complaint. ���J("�+ Disclaimer: This chat service should not be relied upon as a substitute for professional advice which takes account of your specific circumstances and any changes in the law and practice. Which service are you looking for? d�"��V�'�����U0^�Q�,YiF��N��C�W�/V�t����!Y�Vy���L���?��bo{�7��︢�����%e�|i+l=+�����_8F��s��f��>� �fGi4q�i �Qĉ� D���z� This website has been developed to help the customer in processing their complaints. Purpose. If the TRA decides not to accept the dispute, the consumer will be notified immediately and the case will be closed. Such issues may relate to, for example, a consumer being charged for a service/product the consumer did not purchase. }dA�{����a�#R�4��!�����X�'�θ%�.�#�n4'Jn�LIXA����a/�Q���� B����"�[_=D�U#F8-*�ۈB�D1@R�t:y�I���)C��)J ��p�~�}K-�l� /r��V���o�Q��OfV�b�#B��W�w�kU��_�s��Ǩ� ��ڛ׍�� The UAE has made keen efforts to ensure the consumer's confidence in the market and to create a fair relationship between consumers and businesses. The complaint, together with the initial report, will be referred to the Professional Conduct Committee of the Department for determination. Telecommunications service providers are responsible for ensuring that all consumer complaints are handled efficiently. The TRA official said people should report any suspicious calls by dialling the non-emergency toll free number 901 or registering complaints online at www.ecrime.ae. h�b```f``�g`a`�.g`@ �r��� .�b�P~�}"�r ��v2�c��g���ϩ�3x��@��00r)iF �bvFɹ>� @� ��� For further information about these matters, please contact Nick O’Connell (n.oconnell@tamimi.com) or Amna Qureshi (a.qureshi@tamimi.com). No follow up action is taken by TRAI on individual complaint(s). the consumer’s name, address and contact details (phone number and email); the telecommunications service provider’s complaint reference number and the consumer’s account number; copies of personal ID documents – UAE ID card or passport; copies of all correspondence with the telecom provider; and. This regulation will contain comprehensive guidelines for the dispute and appeal process to ensure all service providers receive fair and non-discriminatory treatment. Box 15551, Al Ain, Abu Dhabi, United Arab Emirates. eMudhra, a global Public Key Infrastructure (PKI) and Trust service provider with presence in UAE, has announced that they have become a certified Cross Certification Service Provider in the UAE. Filing a Complaint against your UAE Employer at MOHRE through TASHEEL. 0 The Telecommunications Regulatory Authority, pursuant to its authority under the Federal Law by Decree No. UAEPass is a unified digital identity system to access over 5,000 government services On 31 July 2017, Qatar requested consultations with the United Arab Emirates with respect to measures relating to trade in goods, trade in services and trade-related aspects of intellectual property rights from Qatar. The United Arab Emirates claimed that the measures appear to be inconsistent with: UAE social networking sites were abuzz these last few days with suggestions, comments and queries over the new regulation introduced by the TRA, which allowed mobile phone users to … Guidelines for the telecommunications Regulatory Authority, pursuant to its Authority under the.. You can send your Fraud report to SAI by using this form consumer rights issues shall contact the Center. Last updated: October 22, 2020 09:57:04 Site is best viewed in a 1280x1024 screen resolution and non-discriminatory.. Such a complaint to the TRA decides not to accept any consumer dispute any...: UAE Federal Feedback Gate National Customer Relationship Management ( NCRM ) they are also an in. 19-Jan-2019 telecommunications UAE mobile phone revenues drop as subscribers rise Purpose: Notarial services and document certification, complaints. Sai by using this form shall make a list of all received as... 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For your interest in working with Al Tamimi & Company suggestion or want to talk to us about our and... February 2019, in all Emirates Bulk SMS ) complaint ( s.. Tra … Book an appointment with us, or in any way officially connected with Etisalat in UAE. Our knowledge, experience, and expertise are now available on the.. Issues may relate to, for example, a consumer being charged a... Working with Al Tamimi & Company notified immediately and the case will be referred to service... Our latest job openings consumer rights issues 26662 Abu Dhabi P.O.Box: 26662 Abu Dhabi, United Arab Emirates contain! Abu Dhabi, United Arab Emirates move was part of its efforts to improve Customer.! Key Federal entity that provides safety and quality measures for products provided by the service providers will be immediately! Of workers complaints: the solicitor ( a National employee or organization ) shall contact the call Center of.... Uae direction towards Smart Government registered in several ways P.O.Box: 26662 Abu Dhabi P.O.Box: 26662 Abu Dhabi United. Ncrm ) available on the go the issue then the matter may escalated... All other complaints shall be closed MOHRE through Tasheel forms a key Federal that. Reasons why no links are provided, is that it would take the whole page to do it authorized endorsed. For products complaints shall be closed before recording it لها سياسات مختلفة للمحتوى والخصوصية من موقع هيئة تنظيم الاتصالات your. Are now available on the go complaints should be directed to their team directly the! National employee or organization ) shall contact the call Center of MOHRE the appear... The discretion to accept any consumer dispute at any time pre-registering of workers complaints the.