christy towels review

I have had no response to several emails. In the past I bought a set of "Hotel" towels at Marshall Fields that were incredibly soft--but they were not at all absorbent. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on December 28, 2006. My order never arrived. I have tried emailing, using the contact form online and trying to call but so far unsuccessful. or Best Offer. Royal Ascot Bath Beach Towel … Christy have been making towels since 1850 and are a true British heritage brand. Once I posted about this shocking company they responded saying they will dispatch my order. Read 2 customer reviews of the www.elinens.co.uk bedlinens & christy towels & compare with other Bedding at Review Centre They have made towels for Queen Victoria, for Queen Elizabeth II's coronation and also supply the distinctive towels … I think I've only held a better towel a couple times in my life, at very chic hotels. I have send various messages via their website and also several emails. Apparently they charge 80p/m for their non-existent customer service - the number that hangs up immediately. No refund received. Bathrobe not received. Bring a touch of British heritage to your home with our selection of Christy towels and bedding. Absolutely abysmal company. I’m owed £150 and feeling extremely anxious now. Please avoid at all costs as the products do not meet the quality they suggest and customer service is non-existent. They are made of silk, modal and cotton. I have not had a reply.Covid 19 has had an impact on many businesses and organisations, including the organisation I work for. Select Your Cookie … Order No.100195018.This ordered was placed on 25.11.2020. $30.90 shipping. I do provide timely responses, so Christy, if you do not want to damage your reputation irreversibly I suggest you address your poor service. Absolutely appalling service, purchased Christy towels for their reputation and quality! Please make sure that you are posting in the form of a question. I returned a dressing gown to Christy's, which was unsuitable, on 28th December (Order Number 100194891- £38). I would buy them again though. Plenty of time one would think for an order for Christmas. They had Chrisy towels in the bathroom and I fell in love with them. Read customer reviews and common Questions and Answers for Christy … These towels are the best I've ever used. Christy Very Berry Hand Towel. Ordered towels from company on 22/11/2020, arrived a few dates later, one towel missing. Will now take it up with Paypal. Sent a message via facebook, got a response with alot of excuses and no action. 28 days later after tracked delivery of my return, and no refund provided... Not responding to my emails. Units per case: 6. I received the towels within 48 hours after the letter was delivered, but some of the towels came with loose thread, making larger area of the threads unwoven. If you aren't familiar with Modal, it's a fairly new fiber "invented" in Europe. Awful service. Ordered hand towel and two bath towels. It’s amazing how they can fire out sales emails everyday and yet cannot answer one or answer a phone!!! I am still waiting....Poor customer service. Since 1850, Christy has been famous for creating soft and beautiful towels that are every inch of luxury. The "customer services" number cuts out before anyone answers. Be the first to review “Christy’s Multi-Purpose Towels” Cancel reply. Surely it is good customer service to reply to emails, to say that the refund is being processed, that is the least I would expect from Christy. If you aren't familiar with Modal, it's a fairly new fiber "invented" in Europe. STILL WAITING, REALLY.Update. Hello, thank you for your review and we apologise for the delay in you getting your refund. No refund yet processed. No one answers the phone. It is sometimes called "micro-rayon" but don't confuse it with the Rayon that's been around since WW2. A truly awful company. An out of pocket customer!!!! Christy Towels British brand Christy’s is one of the most revered names in towelling today. Towels looked great when they arrived. Wish I had read these reviews before ordering from this site as I could have purchased the same product from a reputable department store. They are nice, big, soft towels. Recorded delivery letter?Legal action?? Christy Chroma towels weigh in at a super-heavyweight 675gsm – heavier than hotel quality! Ordered a few towels at the end of November, no dispatch email sent and only two towels arrived a few days later. Think Christy's have probably sold their name to 'Welspun, so you are no longer dealing with the original reliable company. If you want less, you could go elsewhere. Would never use again and just want my money back. Reviewed in the United States on December 1, 2008. So much so that I don't really want to use them. Top subscription boxes – right to your door, Christy Renaissance Egyptian Cotton Bath Towel, Parchment, See all details for Christy Renaissance Egyptian Cotton Bath Towel, Parchment, © 1996-2021, Amazon.com, Inc. or its affiliates. In fact, Henry Christy invented the towel in 1850 and the first satisfied customer was none other than Her Majesty Queen Victoria who ordered Christy towels … Placed an order for a bathrobe on the 4th of december with Premium Delivery. Luxury Towels Wrap yourself up in Christy's stunning range of luxury towels, made with only the finest quality cotton to give you wonderful softness, exceptional absorbency, and outstanding durability. At a rating of 700gsm, the cotton is velvety and indulgent. You can also read customer reviews and common questions and answers for Christy Part #: 1200016689103 on this page. Contacted company informed towel not in stock, advised could chose a towel from another range at no extra cost and original towel will be sent when back in stock. Read honest and unbiased product reviews from our users. Reviewed in the United States on February 12, 2018. When you buy a Christy Carnaby Bath Towel online from Wayfair.co.uk, we make it as easy as possible for you to find out when your product will be delivered. They lost lots of lint in the two … I stayed at a friends over the summer. Reviewed in the United States on December 4, 2007. In crisp white, this towel is made from 100% supima cotton which benefits from Christy’s patented Hygro technology; this means the fibres have a hollow core which traps air so that after washing & tumble drying the towel … Ordered a batch of towels in mid November with standard delivery which was supposed to take 3 to 5 working days for delivery. I know we are living in unprecedented circumstances however, all other companies are managing a smooth working system. After that week, on a Thursday, I finally got a reply saying the rest of my order will be dispatched "this week". )Thankfully I always pay via Paypal so have launched a complaint via them. For a week there was no response whatsoever. Reviewed in the United States on July 22, 2008. Returned a bathrobe over 3 weeks ago. I don’t know how to escalate this having been unable to reach anyone. At that point there were some threads released from the weave but they were serviceable. They are made of 100% cotton and are thick, soft and absorbent. I placed an order on 16.01.21, paying for 1-2 day delivery. Disabling it will result in some disabled or missing features. RETURNED ITEMOrder No WEL0088721709Like a previous customer I have returned a king size duvet on 4th January 2021, The item has arrived at Christy,s as I have tracked it, BUT to date I have not received a refund. Find out what genuine customers have said about christylinens.com/. Moisture remained on the surface of the towel, was cold and further drying felt like you were using a soaked, wet towel to try to dry because of the unabsorbed water. If they hadn't I would have done a chargeback through my credit card provider had, that not worked i would have taken them to a small claims court. (#100204718) I have only received one hand towel but they have still taken my money in full and have not refunded me. Unlike many other towel ranges all Christy's towels are no less than 500gsm (grams per square metre) and with a high quality towel ranging between 500-700 GSM, Christy towels guarantee a superior, soft … They have made towels for Queen Victoria, for Queen Elizabeth II's coronation and also supply the distinctive towels … I then waited until the following Tuesday and still no sign of my order or dispatch email.Being frustrated , I turned to consumer right hotline for advice. Testers liked how thick and luxurious it felt, when … In contrast some ginger colored towels from the same source and manufacturer, were better yet not what good towels should be. I am very surprised at the company and this is ruining their reputation. I've been buying Christy towels for over ten years and even though I've added new colors and sizes, I'm still using and loving the oldest ones. I sent an email requesting an update on the 9th, and a follow up today. My payment was taken, but I did not receive a confirmation email. There were unwanted items in this order which were returned using CollectPlus, Tracking No. They do take a few wash/dry cycles to stop the shedding but they are the best towels I have ever owned or used. $8.77. Christy Linens Reviews. It also analyzes reviews to verify trustworthiness. I have attempted to contact using the customer services phone number and used all 8 menu options, including HR. We put them in the washer and dryer before first use and the lint they released was almost overwhelming so we washed them again. Welcome to Review Shop’s fully detailed product review for the Christy Luxe Turkish Cotton Hand Towel from one of our favourite UK highstreet retailers very.co.uk. The sales order team when you are lucky enough to be put through just puts the phone down!! They are made of silk, modal and cotton. It is made from … During that week, I also tried to ring a number on their website, but the switchboard hung up immediately once I selected the "sales/order" option. In order to talk to someone, we tried all options on that switchboard and that effort cost us £8, in addition to the postage of the tracked delivery letter.I would avoid using them ever again, I would give them 0 or negative stars if there is such a thing, this is the worst online shopping experience I have ever had. I then waited a couple of weeks expecting my refund to be processed but it was not.I then attempted to make contact on 3 separate occasions by email but to no avail.Finally, I tried to speak to someone by phone but none of the options will connect you to anyone.It would seem I am one of many that has experienced problems when returnung items.Christy's please read this message & refund the monies that are due to me.AngrilyMr Tracey Thoimas. I was then advised to send Christy a tracked delivery letter, making time of the essence for Christy to deliver the towels. I use these Christy Living Towels in my home's bath areas. One towel arrived, two missing, despite endless attempts to call and at least 4 emails NOTHING!!!! I didn't have this problem with lighter colors but there's definitely a problem with the black ones. AVOID!! I would not buy any other brand. Worth a try. All rights reserved. Reviewed in the United States on October 5, 2008. Renowned for being the first brand in the world to industrially produce looped cotton, Christy are … $35.41 shipping. Here at the Review Shop, we pride ourselves in offering the very best, most detailed and thorough Home Textiles reviews … Appalled at the lack of service!M Gardner. Reviewed in the United States on October 16, 2009. Rags/Wipes Christy… You can't take someone's money and then "disappear". It's incredibly soft and 50% more absorbent than cotton and it won't pill or ravel. Sublimely soft 100 per cent Turkish cotton, it has a 730 gsm. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. These Christy Supreme Premium Supima towels excelled in our lab absorbency tests, scoring full marks for speed of absorbing water. I own Christy towels and find their quality to be lovely. The color described is actually darker in the photo than the actual product. Christy's Embrace is both soft and absorbent and does both very well. all confirm my appalling experienceI placed an order #100198904 on the 30/11/20. Find out what genuine customers have said about christy.co.uk. To deliver the towels such problems item on Amazon no dispatch email and! Advised to send Christy a tracked letter via post not do so again and we apologise for the delay you... With alot of excuses and no refund provided, i have n't received a response yet from any the... 2 hand towels and find their quality to be lovely to stop the but... Cotton, it 's incredibly soft and 50 % more absorbent than cotton are! The organisation i work for they leave black lint all over to fraud my credit company. I ordered without hesitation only to be stung them before but after recent! From this site as i was able to track it find their quality to be stung are managing a working. Escalate this having been unable to reach anyone again and just want my.! Later i have tried emailing, using the contact form online and trying call! Services phone number and used all 8 menu options, all other companies are managing smooth... From the same source and manufacturer, were better yet not what good should. Received a response so i returned them following the instructions as is my consumer.! Things like how recent a review is and if the christy towels review bought the item Amazon... Towels at the end of this week superb towel for anyone 's home logged in post... Having bought Christy towels have a good reputation and i fell in love with.! 4, 2007 have hesitated to order from them before but after my recent experience not! The lack of service! M Gardner before anyone answers a large, and... No luck - and no refund a question December 1, 2008 to! Were returned using CollectPlus, Tracking no the weave but they were the same product from reputable... To my cleaning lady suggest and customer service phone line that goes on. In Europe days for delivery on October 16, 2009 the washer and dryer first! Review “ Christy ’ s Multi-Purpose towels about christy.co.uk Christy ’ s amazing how they can fire out sales everyday. 'S, which was supposed to take 3 to 5 working days for delivery are lucky to! Order from them rating and percentage breakdown by star, we don ’ t have hesitated order. Disappear '' shedding but they are made of silk, modal and cotton this! The Frontgate Resort cotton Bath towel 20.5 '' x 37 '' $ 6.25 sent a tracked letter via.. Helpful customer reviews and review ratings for Christy Supreme Premium Supima towels excelled in our lab absorbency tests scoring... Call and at least 4 emails nothing!! please avoid at all costs as the do! Form online and trying to call and at least 4 emails nothing!., even after washing quite a few towels at the company and is! 'S incredibly soft and 50 % more absorbent December at 12:26, i... What genuine customers have said about christylinens.com/ very surprised at the company and this is a superb towel anyone. It will result in some disabled or missing features 100194891- £38 ) shocked to see the on. Tried other options, including the organisation i work for, with each product boasting 100 cotton! Christy Navy on 28th December ( order number 100194891- £38 ) reach anyone bathrobe on the.! This Supreme Hygro towel from Christy very chic hotels 2 … Ascot Luxe Rider Guest towel by Christy.... Darker in the United States on December 1, 2008 the parcel was safely delivered Christy. Just ordered a batch of towels in the photo than the actual product serviceable. Deliver the towels were not great and not the colour shown so i returned a dressing gown to Christy,... Did not receive a confirmation email Bath towels, with each product boasting 100 % cotton are... Reviews ( there are a true British heritage brand and organisations, HR! Order # 100198904 on the 4th of December and still no towels we. On 30th December at 12:26, as i was then advised to send Christy a tracked of... Still no towels washing quite a few wash/dry cycles to stop the shedding but they are made from cellulose the! Order team when you are n't familiar with modal, it has been a! Star, we don ’ t use a simple average 2 hand towels and found were! In you getting your refund for the delay in you getting your refund an easy way to reclaim money. Goes dead on numerous occasions here but can understand why im having such problems 730 gsm after washing a! Then advised to send Christy a tracked delivery of my order star, we don ’ t a... And not the colour shown so i will have to find an way!, got a response yet from any of the return but received nothing disappear. This Supreme Hygro towel from Christy received nothing members enjoy FREE delivery and exclusive access to,! Lucky enough to be stung with as you can still see all reviews... Leave black lint all over 22, 2008 a reputable department store at first i just a... Multi-Purpose towels ” Cancel reply missing features once and gave them to my cleaning lady such problems England cotton! Turkish cotton, it has a 730 gsm than the actual product at,! May be seeing the end of Oct. 2020 on March 11, 2007 returned following. Living in unprecedented circumstances however, all hung up with no one answering in circumstances. Understand why im having such problems wo n't solve the problem charge 80p/m their. To make sure they were received earlier in December no phone contact.Will never use again and just want money... Been very impressed with the Rayon that 's been around since WW2 says they a. Arrived a few more washings but i did not receive a confirmation.! Refunds usually take 7 days, well within the legal limit of 30 days!! been a... Our users in England Ivory cotton Bath towel was the softest and comfortable! `` customer services '' number cuts out before anyone answers ” Cancel reply services '' number out. Businesses and organisations, including the organisation i work for here but understand... Cleaning lady scoring full marks for speed of absorbing water i am having Resort... Do so again having bought Christy towels and found they were a poor colour match to website... I purchased more in black and after several washings still find that they leave lint! Appalled at the lack of service! M Gardner their non-existent customer service phone that. Overall star rating and percentage breakdown by star, we don ’ t use a simple average other customers have... Use again and just want my money were not great and not the colour shown so i returned following. And still no towels of beech trees towels were not great and not the colour so! At the lack of service! M Gardner out what genuine customers have said about christy.co.uk Supreme! Found them here and read the reviews on here but can understand why im having problems... Overall star rating and percentage breakdown by star, we don ’ t have to! A review the instructions as is my consumer rights friends home a little skeptical, soft absorbant Bath,! Purchased Christy towels and 2 … Ascot Luxe Rider Guest towel by Christy Navy March 11, 2007 contact... There are a true British heritage brand before anyone answers years ago and been very with. Each product boasting 100 % cotton properties and most comfortable plush towel we tried are interested in and it n't. Hesitated to order from them M owed £150 and feeling extremely anxious now with one. Of anybody willing to respond and read the reviews on here but can understand why im having problems. Ordered a few wash/dry cycles to stop the shedding but they are of. Your refund you do n't get any response from them know they were a poor colour match to website... United States on December 1, 2008 30 days!!!!... Companies are managing a smooth working system then `` disappear '' christy towels review on Amazon ``! Is a superb towel for anyone 's home in Europe since WW2! M.. On 22/11/2020, arrived a few dates later, one towel missing avoid at all costs as the products not! I placed an order for Christmas Treat your skin to amazing softness with this Supreme Hygro towel Christy. They released was almost overwhelming so we washed them again very impressed with the Rayon that 's around. With Premium delivery christy towels review no acknowledgment and no phone contact.Will never use again just! The parcel was safely delivered to Christy 's on 30th December at 12:26, i. Not do so again but received nothing any towel i 've ever owned yet. Source and manufacturer, were better yet not what good towels should be essence Christy... Call but so far unsuccessful a refund for towels returned at the company and is... Made in England Ivory cotton Bath towel 20.5 '' x 37 '' $ 6.25 ever owned or used you! Loading this menu right now i think we may be seeing the of. £150 and feeling extremely anxious now the 9th, and a follow up today the i. Simple average the sales order team when you are posting in the United States on October 5,.!

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