Lastly, all that remains is linking your trading account, bank account, and the Demat account. Clients are further advised to follow sound risk management practices and not to be carried away by unfounded rumors, tips etc. Kotak securities Ltd. having composite licence no.CA0268 is a Corporate Agent of Kotak Mahindra Life Insurance Company Limited and Kotak Mahindra General Insurance Company Limited. Correspondence Address: Infinity IT Park, Bldg. The Stock Exchange, Mumbai is not in any manner answerable, responsible or liable to any person or persons for any acts of omission or commission, errors, mistakes and/or violation, actual or perceived, by us or our partners, agents, associates etc., of any of the Rules, Regulations, Bye-laws of the Stock Exchange, Mumbai, SEBI Act or any other laws in force from time to time. Kotak Securities Customer Care Once someone said that, reliability of any organization is not metered on the basis of services they provide but on the customer satisfaction they achieve. The chat room will not be used for cross selling of any products or any other form of solicitation. Receive information of your transactions directly from Exchanges on your mobile / email at the end of day and alerts on your registered mobile for all debits and other important transactions in your demat account directly from NSDL/ CDSL on the same day." Register on SCORES portal  |  b. Customer Service Mon to … Saturdays – 9am to 2pm, Alternatively, you can call us at 1800 209 9191 or drop us an e-mail at service.securities@kotak.com. NRI Clients- 022-66896000, If you do not receive a satisfactory response at Level 1 No worries for refund as the money remains in investor's account. Connect with us at 180020991xx. Format for linking/delinking the UCC: NSDL: link | CDSL: link. Solve all your queries regarding kotak Securities services with our Customer Service FAQs. 4. Kotak Securities does not guarantee that all queries posted via the chat room will be immediately redressed. They distribute financial products and services across the country. printed on … Customer Care Number: Individual customers : Please call 1800 3006 9090 for Car / Jeep / Van – Vehicle class 4 (VC4) Corporate customers : Please contact the call center no. To update the details, client may get in touch with our designated customer service desk or approach the branch for assistance. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. That by submitting the above mentioned details, you are authorising Kotak Securities & its sub-brokers & agents to call you and send promotional communication even though you may be registered under DNC. Effective Communication  ii. The broker does not provide any customer assistance on Sundays. September 1, 2020. Get accurate address, phone no, timings & nearby outlets of Kotak Securities, Banjara Hills, Hyderabad. SEBI Registration No: INZ000200137(Member of NSE, BSE, MSE, MCX & NCDEX), AMFI ARN 0164, PMS INP000000258 and Research Analyst INH000000586. Minimum brokerage of ` 20 per executed order will be charged for Equity Delivery transactions. 20 per executed order. Please do not share your online trading password with anyone as this could weaken the security of your account and lead to unauthorized trades or losses. State Location Branch Customer Care Address & Timings (Monday to Friday 9:30am to 5:30pm, excluding holidays) Andhra Pradesh Visakhapatnam Kotak Mahindra Bank Ltd, 2nd Floor, "The Landmark",Door No: 10-1-8/20, Waltair You can also call us at 1800-209-9191 Customer Service Review Kotak Securities provides support over call & email. Refer NSDL circular. To view them, log into www.kotaksecurities.com2. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge. Hurry! This cautionary note is as per Exchange circular dated 15th May, 2020. You can have a live chat with a customer service associate to have your queries addressed related to your trading account, product information, offers and technology platforms. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc. Kindly exercise appropriate due diligence before dealing in the securities market.Requirement of obtaining consent through OTP has been waived for off market transfer reason code “Implementation of Government / Regulatory Direction / Orders” Consent through OTP would continue to be required for all other reasons for any off-market transfers. Kotak Securities Active Customers and Complaints Detail - The active client report is the number of clients who has traded at the end of last month of the financial year or previous month of current financial year with the Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020, notice no. Expiry/ exercise or assignment trades will be charged Rs. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020, notice no. Note: NSDL and CDSL have mapped Unique Client Codes (UCC) to demat accounts based on PAN, refer NSDL and CDSL circulars. within 3 working days, you may write to us at ks.escalation@kotak.com or call us on 022-42858445 In case of any queries, request you to kindly get in touch with Customer Service on 18002099191/9292. Kotak Securities Vs ICICI Direct step-by-step comparison between all aspect of share brokers like Active clients, Trading platform, Brokerage charges, Customer care supports & tools, Margin/leverage, Account opening charges etc. a. You can Live Chat with us here or Whatsapp Chat with us on 77389 88888 (Monday to Friday from 8am to 8pm) You may approach our designated customer service desk or your branch to know the Bank details updation procedure.4. Circular No. Correspondence Address: Infinity IT Park, Bldg. That by submitting the above mentioned details, you are authorising Kotak Securities & its sub-brokers & agents to call you and send promotional communication even though you may be registered under DNC. Exchange advisory: Investors are advised to exercise caution while taking investment decisions in these unpredictable times. Format for linking/delinking the UCC: NSDL: link | CDSL: link. Contact customer care: 1-800-2099191;1-800-222299. Circular No. - Issued in the interest of investors. Monday to Friday – 8am to 6pm Refer NSDL circular. SEBI Registration No: INZ000200137(Member of NSE, BSE, MSE, MCX & NCDEX), AMFI ARN 0164, PMS INP000000258 and Research Analyst INH000000586. Telephone No. Clients are required to keep all their account related information up-to-date including details like email id, mobile number, address, bank details, demat details, income details etc. For Trading related queries contact our customer service at service.securities@kotak.com and for Demat Account related queries contact us at ks.demat@kotak.com or calls us on below numbers: You can Live Chat with us here or Whatsapp Chat with us on 77389 88888 (Monday to Friday from 8am to 8pm) The chat room will be used to resolve basic issues related to your trading account, website and products offered by Kotak Securities Ltd. For all queries / grievances you are requested to send a mail to. Kotak securities Ltd. having composite licence no.CA0268 is a Corporate Agent of Kotak Mahindra Life Insurance Company Limited and Kotak Mahindra General Insurance Company Limited. Check Kotak Securities Customer Care details. We are unable to issue the running account settlement payouts through cheque due to the lockdown. : +22 67132430. No need to issue cheques by investors while subscribing to IPO. Submit your complaint or review on Kotak Securities customer care. - Issued in the interest of investors. Email support. Kotak Securities: Key Highlights 3-in-1 Demat account that helps in seamless transactions without any delay.24/7 customer care support that can be reached easily either through online chat, mail, or … Click for more information! Kotak Securities is a full service broker that is a subsidiary of Kotak Mahindra Bank. Learn about Kotak Securities Ltd culture, salaries, benefits, work-life balance, management, job security, and more. Kotak Securities has the right to discontinue the chat facility at any point in time, at its own discretion. Kotak Mahindra Bank customer care executives are available to assist its customers 24*7. However, if the problem still persists, here are : +22 67132430. 3. ), you need not undergo the same process again when you approach another intermediary. Customer queries and problems are swiftly handled through the various customer service channels that we deploy: Toll free number - 1800 209 9191. No worries for refund as the money remains in investor's account. Attention Investors Prevent Unauthorized Transactions in your demat / trading account --> Update your Mobile Number/ email Id with your stock broker / Depository Participant. within 3 working days, you may contact our Compliance Officer 20200831-45 dated August 31, 2020 and other guidelines issued from time to time in this regard.5. This cautionary note is as per Exchange circular dated 15th May, 2020. Register on SCORES portal  |  b. We have taken reasonable measures to protect security and confidentiality of the Customer information. Registered Office: 27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai 400051. 3. No 21, Opp. Attention Investors Prevent Unauthorized Transactions in your demat / trading account --> Update your Mobile Number/ email Id with your stock broker / Depository Participant. or call on 91- (022) 4285 8484. which will help the client to timely receive any information and to avail the various facilities relating to the Trading and Demat account. Registered Office: 27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai 400051. The conversation via chat cannot involve any form of abusive language. Note: NSDL and CDSL have mapped Unique Client Codes (UCC) to demat accounts based on PAN, refer NSDL and CDSL circulars. is the subsidiary of Indian private bank Kotak Mahindra. Kotak Securities Ltd., or its executives, is not responsible for any delay caused in attending to, or replying to, the queries via chat. Please do not share your online trading password with anyone as this could weaken the security of your account and lead to unauthorized trades or losses. Investor Awareness regarding the revised guidelines on margin collection:-Attention Investors :1. For Trading related queries contact our customer service at service.securities@kotak.com and for Demat Account related queries contact us at ks.demat@kotak.com or calls us on below numbers: Please note that by submitting the above mentioned details, you are authorising Kotak Securities & its sub-brokers & agents to call you and send promotional communication even though you may be registered under DNC. If you have not received a satisfactory response at Level 3 During the chat, if your queries are account related, your account will be verified, post which we will assist you. If you are an existing customer or want to avail of the information related to the trading account, product information, or technology platforms, etc then you can call them from Monday to … The list of such stocks are available on the website of NSE & BSE. within 3 working days, you may write to us at ks.escalation@kotak.com or call us on 022-42858445 and if you feel you are still unheard, write to our customer service HOD at ks.servicehead@kotak.com Effective Communication  ii. What is the Customer Care number for FASTag If you have a Car / Jeep / Van then please call on 180030069090. Kotak Securities — customer care abominably poor P [email protected] on Dec 19, 2017 Fwd head of branch kotak securities: Pl courier to residence a filled in form mr vivek as discussed. The list of such stocks are available on the website of NSE & BSE. Trading account – service.securities@kotak.com. Kotak Securities Customer Care Kotak Securities offer customer support services. Clients are advised to undertake transactions after understanding the nature of the contractual relationship into which they are entering and the extent of its exposure to risk. As per customer reviews, the support is prompt. Registered Office Kotak Mahindra Old Mutual Life Insurance Ltd. 2nd Floor, Plot # C - 12, G- Block, BKC, Bandra (E), Mumbai - 400051 Tel : +91 022 6599 3626 Fax : +91 022 6672 6254 Email : lifeexpert@kotak.com Customer Reviews from Kotak Securities Ltd employees about working as a Deputy Manager at Kotak Securities Ltd. Kindly update your email id with us to receive contract notes/various statements electronically to avoid any further inconvenience.3. You may approach our designated customer service desk or your branch to know the Bank details updation procedure.4. : NSDL/POLICY/2014/0094, NSE/INSP/27436, BSE - 20140901-21, Kindly note that as per NSE circulars nos: NSE/INVG/36333 dated November 17, 2017, NSE/INVG/37765 dated May 15.2018 and BSE circular nos: 20171117-18 dated November 17, 2017, 20180515-39 dated May 15.2018, trading in securities in which unsolicited messages are being circulated is restricted. Applicable to clients on whose email id contract notes and other statements get bounced or who have opted for Physical contract notes/ other statements or Digital and Physical contract notes/ other statements :Due to the nationwide lockdown, we are unable send physical contract notes and other statements. Kotak Securities Customer Care Number Calling is the most of human interact and verbally communicating would make your issues just vanish and yes, completely. (Add city STD code while calling from Mobile). b. No need to issue cheques by investors while subscribing to IPO. To update the details, client may get in touch with our designated customer service desk or approach the branch for assistance. Clients are required to keep all their account related information up-to-date including details like email id, mobile number, address, bank details, demat details, income details etc. Covid-19 impact to clients:-1. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge. Issued in the interest of InvestorsClients are hereby cautioned not to rely on unsolicited stock tips / investment advice circulated through bulk SMS, websites and social media platforms. Get Kotak Securities Customer Care details and download bank statements with Invest Plus- All In One personal finance Software in juts few clicks. TIME: Customer Service:- Mon to Fri – 9.00 AM TO 6.00 PMCall and Trade:- Mon to Fri – 8.30 AM TO 5.30 PM, For Call & Trade, dial 080 4725 3255 Write to us at service.securities@kotak.com for Trading Account-related queries and ks.demat@kotak.com for Demat Account-related queries. 20200831-45 dated August 31, 2020 and other guidelines issued from time to time in this regard.5. Sign up for Free Intraday Trading now. Clients are further advised to follow sound risk management practices and not to be carried away by unfounded rumors, tips etc. Applicable to clients on whose email id contract notes and other statements get bounced or who have opted for Physical contract notes/ other statements or Digital and Physical contract notes/ other statements :Due to the nationwide lockdown, we are unable send physical contract notes and other statements. Telephone No: 42856825. which will help the client to timely receive any information and to avail the various facilities relating to the Trading and Demat account. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. Mandatory details for filling complaints on SCORES  i. Name, PAN, Address, Mobile Number, E-mail ID  |  c. Benefits:  i. Covid-19 impact to clients:-1. Kotak Securities Vs Upstox step-by-step comparison between all aspect of share brokers like Active clients, Trading platform, Brokerage charges, Customer care supports & tools, Margin/leverage, Account opening charges etc. We have taken reasonable measures to protect security and confidentiality of the Customer information. Telephone No: 42856825. Although the stockbroker claims to provide response communication within 24 hours, however, the customer care team may take up to 3 days in case of specific issues raised by the clients. Sign up for Free Intraday Trading now. 2. Pay 20% upfront margin of the transaction value to trade in cash market segment. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. The Stock Exchange, Mumbai is not in any manner answerable, responsible or liable to any person or persons for any acts of omission or commission, errors, mistakes and/or violation, actual or perceived, by us or our partners, agents, associates etc., of any of the Rules, Regulations, Bye-laws of the Stock Exchange, Mumbai, SEBI Act or any other laws in force from time to time. Kindly update your email id with us to receive contract notes/various statements electronically to avoid any further inconvenience.3. Speedy redressal of the grievances, Charges for Other Services  |  Disclaimer  |  Sitemap  |  Privacy & Security  |  256 Bit Encryption  |  BSE  |  NSE  |  MSE  |  MCX  |  SEBI  |  SCORES  |  Anti Money Laundering Measures  |  Important Policies  |  Dos & Donts  |  National Pension System  |  List of GST Registration Number. Customer Service is available - Weekdays: 9.00 AM to 6.00 PM, (Add city STD code while calling from Mobile). We request you to update your Bank account details to facilitate direct transfer to your linked bank account. Telephone No. Additional brokerage of ` 50 per executed order will be charged for orders placed through dealers/ customer service executives and trades squared off by Kotak Securities. To view them, log into www.kotaksecurities.com2. Kindly exercise appropriate due diligence before dealing in the securities market.Requirement of obtaining consent through OTP has been waived for off market transfer reason code “Implementation of Government / Regulatory Direction / Orders” Consent through OTP would continue to be required for all other reasons for any off-market transfers. Exchange advisory: Investors are advised to exercise caution while taking investment decisions in these unpredictable times. Mandatory details for filling complaints on SCORES  i. We request you to update your Bank account details to facilitate direct transfer to your linked bank account. In case you have any other vehicle, please call the … For Call & Trade, dial 080 4725 3255. Filling complaints on SCORES- Easy & Quicka. (Name: Manoj Agarwal) at ks.compliance@kotak.com Clients are also encouraged to keep track of the underlying physical as well as international commodity markets. Name, PAN, Address, Mobile Number, E-mail ID  |  c. Benefits:  i. Kotak Securities Customer Care is open from 8 am to 6 pm on weekdays and 9 am to 2 pm on Saturday. Kotak Securities reviews and complaints. Filling complaints on SCORES- Easy & Quicka. : +22 43360000, Fax No. ), you need not undergo the same process again when you approach another intermediary. No 21, Opp. And to achieve customer satisfaction you need to be answerable for all customer queries . September 1, 2020. Issued in the interest of InvestorsClients are hereby cautioned not to rely on unsolicited stock tips / investment advice circulated through bulk SMS, websites and social media platforms. Please accept the above terms and conditions to start chatting with our customer service professionals. : +22 43360000, Fax No. The Stock Exchange, Mumbai is not answerable, responsible or liable for any information on this Website or for any services rendered by our employees, our servants, and us. They have 77389 88888 Just save this number and send us "Hi" on whatsapp. The chat room will not be used to provide any recommendation or advice on investing. Kotak Securities Transaction Charges Example To give you an idea on the total amount of such charges you might end up paying in your trade, here is a quick example: Let’s say you bought 1000 shares of Infosys each priced at ₹950, thus totalling the total transaction turnover to ₹9,50,000 for a … We are unable to issue the running account settlement payouts through cheque due to the lockdown. Pay 20% upfront margin of the transaction value to trade in cash market segment. The conversation on the chat room may be recorded and used by Kotak Securities Ltd. in future as a proof of a chat. Receive information of your transactions directly from Exchanges on your mobile / email at the end of day and alerts on your registered mobile for all debits and other important transactions in your demat account directly from NSDL/ CDSL on the same day." Investor Awareness regarding the revised guidelines on margin collection:-Attention Investors :1. Clients are advised to undertake transactions after understanding the nature of the contractual relationship into which they are entering and the extent of its exposure to risk. 2. Hurry! If you still have not received a satisfactory response at Level 2 or call us on 022-42858208. 20200731-7 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020, notice no. If you are a believer of this, we suggest you use the Kotak Securities Customer Care Number 1800 209 9191 / 1860 266 9191 to call one of the representatives of the company. and if you feel you are still unheard, write to our customer service HOD at ks.servicehead@kotak.com ceo.ks@kotak.com or call on 022 - 4285 8301, If you do not receive a satisfactory response at Level 1 Welcome to Kotak Securities Customer Support Chat. Call and Trade Team - 080 4725 3255 (Monday to Friday 8:30 am to 5:30 pm) Clients are also encouraged to keep track of the underlying physical as well as international commodity markets. TIME: Customer Service:- Mon to Fri – 9.00 AM TO 6.00 PMCall and Trade:- Mon to Fri – 8.30 AM TO 5.30 PM, For Call & Trade, dial 080 4725 3255 Write to us at service.securities@kotak.com for Trading Account-related queries and ks.demat@kotak.com for Demat Account-related queries. KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc. Speedy redressal of the grievances, Charges for Other Services  |  Disclaimer  |  Sitemap  |  Privacy & Security  |  256 Bit Encryption  |  BSE  |  NSE  |  MSE  |  MCX  |  SEBI  |  SCORES  |  Anti Money Laundering Measures  |  Important Policies  |  Dos & Donts  |  National Pension System  |  List of GST Registration Number. or call us on 022-42858208. Write to us at service.securities@kotak.com for Trading Account-related queries and ks.demat@kotak.com for Demat Account-related queries. In case of any queries, request you to kindly get in touch with Customer Service on 18002099191/9292. If you have opened your Demat account with Kotak, your Demat and trading account would probably be linked already. : NSDL/POLICY/2014/0094, NSE/INSP/27436, BSE - 20140901-21, Kindly note that as per NSE circulars nos: NSE/INVG/36333 dated November 17, 2017, NSE/INVG/37765 dated May 15.2018 and BSE circular nos: 20171117-18 dated November 17, 2017, 20180515-39 dated May 15.2018, trading in securities in which unsolicited messages are being circulated is restricted. Film City Road, A K Vaidya Marg, Malad (East), Mumbai 400097. Chat live with Kotak Securities customer care associates with queries regarding our services, products and current offers. Film City Road, A K Vaidya Marg, Malad (East), Mumbai 400097. Kotak Securities Complaints Escalation If in case, you think that you have not received a satisfactory level of service, you can get in touch with the Kotak Securities Customer Care. And to achieve customer satisfaction you need to be answerable for all customer queries . 4. Customers can reach out to the customer care executives through various modes of communication including toll-free helpline numbers Kotak Securities Customer Care Once someone said that, reliability of any organization is not metered on the basis of services they provide but on the customer satisfaction they achieve. CIN: U99999MH1994PLC134051. About Us Kotak Securities was founded in 1994 as a subsidiary of Kotak Mahindra Bank and Automated chat support is also available, and they offer an option to raise a ticket as well. Kotak Securities is the subsidiary of Indian private bank Kotak Mahindra. within 7 working days, you may also approach our CEO (Mr.Jaideep Hansraj) at The Stock Exchange, Mumbai is not answerable, responsible or liable for any information on this Website or for any services rendered by our employees, our servants, and us. CIN: U99999MH1994PLC134051. 20200731-7 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020, notice no. Customer Service:- Mon to Fri – 9.00 AM TO 6.00 PM Call and Trade:- Mon to Fri – 8.30 AM TO 5.30 PM For Call & Trade, dial 080 4725 3255 Write to us at service.securities@kotak.com for Trading Account-related queries and ( East ), Mumbai 400051 in this regard.5 the right to discontinue chat! Are also encouraged to keep track of the customer information account related, your account will verified... The chat facility at any point in time, at its own discretion no worries for refund the... Time, at its own discretion bank statements with Invest Plus- all in One personal finance Software juts. No need to issue the running account settlement payouts through cheque due to the and. Measures to protect security and confidentiality of the transaction value kotak securities customer care trade in market... Mobile ) branch for assistance to update the details, client may get touch! 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Is linking your Trading account, bank account, bank account details to facilitate kotak securities customer care transfer to your bank. The problem still persists, here are Check Kotak Securities customer Care physical as well as international commodity.. Salaries, Benefits, work-life balance, management, job security, and more us `` Hi '' whatsapp. Account, bank account we are unable to issue cheques by Investors while subscribing to IPO request. Timings & nearby outlets of Kotak Securities customer Care details: link CDSL., Bandra Kurla Complex, Bandra ( E ), Mumbai 400051 services with our customer service channels that deploy... Or your branch to know the bank account, Bandra Kurla Complex, Kurla. Pm, ( Add City STD code while calling from Mobile ) also call at! Another intermediary running account settlement payouts through cheque due to the Trading and account! We request you to update the details, client may get in touch with our customer service desk or branch. Ucc: NSDL: link get accurate Address, phone no, timings & nearby outlets of Securities! | CDSL: link | CDSL: link account details to facilitate direct to. Running account settlement payouts through cheque due to the Trading and Demat account email id with to... Film City Road, a K Vaidya Marg, Malad ( East ), Mumbai 400051 is! Details and download bank statements with Invest Plus- all in One personal finance Software in few! Cross selling of any queries, request you to kindly get in touch with our customer service or! Of solicitation of NSE & BSE you approach another intermediary own discretion such. July 31, 2020 and other guidelines issued from time to time this...